FAQ

HOW DOES SNAIL MAIL WORK?

Serotonin Studios mail club is a monthly rotating subscription service dedicated to bless your mailbox with goodies! ☀️

Each month you’ll be guaranteed with new prints and stickers, because everyone deserves more than random bills and junk in their mailbox.

WHEN IS MY SUBSCRIPTION CHARGED?

All payments no matter when you sign up will renew automatically each month, but don’t fret!

You can edit, pause, or cancel your subscription anytime through our subscription portal.

HOW DOES SHIPPING WORK?

Good news, FREE SHIPPING!

Courtesy of postal stamps, all mail is sent out untracked between the first to the tenth of the following month (ex. May's rewards will be sent out in June)

For international members, expect your mail within 3-6 weeks!

WHAT IF I THINK MY MAIL IS LOST?

Delivery times can vary, please allow 2-6 weeks after the above stated shipping dates for your mail.

If it’s been longer than 6 weeks with no signs of your goodies then don’t hesitate to reach out at serotoninbyscribs@gmail.com for a replacement!